NIKAOCONSULTING

 

THE IMPORTANCE OF CLEAR COMMUNICATION

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Effective communication is the cornerstone of personal and professional success. Whether you are leading a team, collaborating with colleagues, or engaging with clients, the ability to convey your message clearly and understand others is essential.

 

Why is Good Communication Important?

 

 •Builds Stronger Relationships: Effective communication fosters

   trust and rapport, essential for collaborative and productive

    relationships.

 •Enhances Problem-Solving: Clear and logical communication helps

   in addressing and resolving issues efficiently.

 •Boosts Professional Image: Being able to articulate ideas clearly and

  assertively enhances your credibility and influence. 

 •Improves Team Dynamics: Responsive and empathetic

  communication nurtures a positive and inclusive team environment.

 

What are CLEAR Conversations?

 

 •Communicative: Expressing ideas and messages clearly and

  effectively.

 •Logical: Ensuring thoughts and arguments are structured and 

   coherent.

 •Empathetic: Understanding and considering others' perspectives

  and emotions.

 •Assertive: Expressing needs and opinions confidently and

  respectfully.

  •Responsive: Adapting to feedback and responding appropriately in

  various situations

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COURSE OBJECTIVES

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1.  Comprehend the basic principles and importance of clear 

     communication in professional and personal contexts.

2. Structure thoughts and messages logically to ensure clarity and

     coherence.

3. Build rapport and trust through empathetic communication

     techniques.

4. Distinguish between assertive, passive, and aggressive

     communication styles.

5. Respond Adaptively and Responsively based on feedback and

     context.

6. Apply the CLEAR framework (Communicate, Logically,

     Emphatically, Assertively, Responsively) in real-world situations.

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COURSE DURATION:     

One day training program.(max 25 pax)

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CERTIFICATION:     

Nikao Consulting internal certification of course attendance

 

TARGET GROUP:   

Managers and Team Leaders

All employees

 

COURSE INVESTMENT

RM 6,000 for a 1-day course (physical)

 

METHODOLOGIES:   

Active Lecturing

Videos

Exercises, Activities

Observation and Coaching

Brainstorming and team discussion

Problem-solving practices

Communication role-plays

Action planning